Refund Policy
Created on 1 January, 2025 • 57 views • 1 minutes read
Effective Date: 01/01/2025
At Uptime Pulse, we are committed to providing our users with the best possible experience. If you are not fully satisfied with your purchase, we offer a straightforward refund policy.
Eligibility for Refund
- 100% Refund: You are eligible for a full refund within 30 days of your first subscription purchase, with no questions asked.
- Applicable to All Plans: This policy applies to all subscription plans (monthly, yearly, and custom).
- First Purchase Only: Refunds are available only for the first purchase of a subscription. Renewals are not eligible for refunds.
- Exclusions: Refunds will not be issued for services purchased at a reduced fee, promotional discounts, or any form of promotional offers.
How to Request a Refund
You can request a refund via any of the following channels:
- Email: [email protected]
- Support Ticket: https://uptimepulse.pro/contact
- Live Chat: Available on our website
Refund Processing
- Refunds will be processed via the original payment method.
- The processing time for refunds may take 7–14 business days from the date of the request.
Conditions for Denial of Refund
Refund requests may be denied under the following circumstances:
- Fraud or Misuse: Refunds will not be granted if there is evidence of fraudulent activity or abuse of this refund policy.
Changes to the Refund Policy
Uptime Pulse reserves the right to update or modify this refund policy at any time. Users will be notified of any changes via:
- Email: To the email address provided during registration.
- Website Updates: The updated policy will be published on the Uptime Pulse website.
Governing Law
This Refund Policy shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law principles.
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For any further inquiries or support, please reach out to us at [email protected].
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